Privacy Policy

This Privacy Policy describes how Soulmate collects, uses, and protects information when you use our website and services.

Information we collect

We may collect account details (such as email and display name), chat messages, usage data, device and browser information, payment-related identifiers processed by our payment provider, and cookies or similar technologies.

How we use information

We use data to operate the service, personalize experiences, process payments, prevent abuse, improve features, and comply with legal obligations. Chat content may be processed by third-party AI providers to generate responses.

Sharing

We share information with service providers (hosting, AI, analytics, payments) as needed to run the site. We do not sell personal information. We may disclose information if required by law or to protect rights and safety.

Retention & security

We retain data as long as needed for the purposes above and apply reasonable technical and organizational safeguards. No method of transmission or storage is completely secure.

Your choices

You may request access, correction, or deletion of account data where applicable law provides those rights. You can manage cookies through your browser settings.

Contact

Privacy questions may be sent via the Contact page.